CyberLearn Help & Support
Search for the articles here or browse the categories below.
To help you understand how to use the portal
These guides are all linked to the "Users and Groups" area on CyberLearn.
How to add a New User Manually
How to change user privileges
How to import your Users onto the Portal
How to Remove/Suspend a user
How To Set Up Line Manager Reporting
These guides are all related to Assignments on CyberLearn.
How to create an Assignment
How to send a Manual Reminder for an Assignment
How to add a user to an existing assignment (User Assignment)
These guides are all related to creating and editing courses on CyberLearn.
How to Preview a Course as an Admin
How to upload your own SCORM courses to the Learning Portal
How to Link your Policies to a Bob's Business Course
I want Bob's Business to create a bespoke course
These guides are all related to Reports on CyberLearn.
How to run an Overall Status Report
How to manually mark users as complete
How to run a course status report
How to run a report for an assignment
These guides are all related to Single Sign-on via CyberLearn.
How to configure SSO (Single Sign-on)
How to setup SCIM Single Sign-on (Okta SCIM Setup)
How to setup SCIM Single Sign-on (Microsoft Azure AD/Entra SCIM Setup)
These guides are all related to Billing on CyberLearn.
These guides are all related to helping users solve any issues on CyberLearn.
CyberLearn Troubleshooting Guide
How to Reset your Password
How to Find your Learning Portal and Login
Unable to Login message (SSO)
These guides are all related to email templates on CyberLearn.
These guides are all related to the Course Library on CyberLearn.
These guides are all related to our partners who have their own provider platform on CyberLearn.